FAQs
real questions, honest answers.
what are adaptogens, and how do they work?
adaptogens are plant-based compounds that help your body adapt to stress. they work by supporting the nervous system, balancing energy, and improving resilience so you feel more calm, focused, and energised, without the crash of caffeine or sugar.
can i drink multiple blends in one day?
absolutely. each blend is designed for different moments. enjoy elevate in the morning for calm focus, awaken in the afternoon for immune support and gentle energy, and calm in the evening to wind down.
what time of day should i drink each blend?
- elevate cacao: morning or midday as a coffee alternative
- awaken cacao: anytime you need an uplift
- calm cacao: evening or before bed to unwind
are the blends safe for pregnancy and breastfeeding?
our blends are made with whole, organic ingredients including herbs and functional mushrooms used traditionally for centuries. however, research on adaptogens during pregnancy and breastfeeding is still limited. we always recommend speaking with your healthcare provider and listening to your body and your baby.
are the blends gluten-free, dairy-free, and allergen-friendly?
yes! all hummble blends are 100% plant-based, certified gluten-free, and dairy-free. we use no gums, fillers, or artificial additives. every batch is third-party tested for gluten, heavy metals, moulds, and pesticides.
how do i prepare hummble?
check our blog for the ideal prep and milks we recommed.
1 tablespoon (10g) per 200ml of milk or water.
- hot: warm your milk, whisk or froth with hummble until smooth
- cold: shake or blend with milk and ice
- thermomix: 3 minutes at 70°, speed 2, then blend at speed 7 for 10 seconds
sip slowly with intention.
do i need a frother?
not necessarily. you can stir it in but for the smoothest, creamiest texture (especially with herbal sediment and magnesium), we recommend a frother, whisk, or blender.
can i use it in recipes?
yes! hummble blends work beautifully in smoothies, cakes, cookies, chia pudding, bliss balls, and even coffee for an extra functional upgrade.
what makes hummble different from drinking chocolate?
hummble is more than just hot chocolate it’s a functional blend of organic cacao, adaptogens, and medicinal mushrooms to support your mood, immunity, energy, and relaxation. no refined sugars, no weird fillers. just pure nourishment.
is hummble sweetened?
elevate cacao has no added sugar, just pure cacao flavour.
awaken and calm use organic panela (rapadura): a mineral-rich, unrefined cane juice that retains natural molasses, iron, magnesium, and calcium.
we never use refined sugar, sugar alcohols (like erythritol), or artificial sweeteners.
is there caffeine in the blends?
cacao naturally contains a small amount of caffeine (around 10–15mg vs coffee’s 80–120mg). it also contains theobromine, which gives a gentler, longer-lasting lift no jitters, no crash. elevate cacao includes maca and siberian ginseng for extra clarity and stamina.
what’s the difference between each blend?
awaken cacao: energising + immune support with maca, astragalus, 4 mushrooms and warming spices.
calm cacao: relaxing + hormone support with reishi, tremella, shatavari, chamomile, passionflower and ocean magnesium.
elevate cacao: coffee alternative for focus + vitality with cordyceps, shiitake, maca, and siberian ginseng , roasted dandelion root and coconut water powder.
why certified organic?
choosing organic means cleaner ingredients, richer nutrients, and protecting the earth’s soil and water. organic farming avoids synthetic chemicals and supports biodiversity. what’s good for the planet is good for your body and future generations.
can kids drink hummble?
our blends are made with whole-food, organic ingredients and contain no refined sugars, fillers, or artificial additives so they’re generally safe for little ones. however, the blends include herbs & mushrooms traditionally used for adults, and everyone’s needs are different.
we recommend starting with small amounts, especially with calm and awaken, and always checking with your healthcare provider if you’re unsure. some parents love mixing a little with warm milk for an evening wind-down ritual.
(psst—our team’s tiny taste-testers approve who are 3, 8 and 11 years old.)
shipping & delivery.
when will my order be shipped?
we pack and dispatch all orders within 24 hours (monday to friday, 8am–4pm) from our warehouse on the Sunshine Coast, QLD. you’ll receive a tracking link as soon as your order leaves us.
who do you ship with?
we use Australia post, sendle and aramex, depending on your location. we choose trusted couriers to make sure your hummble order arrives safely and efficiently.
how long will delivery take?
most orders arrive within 2–5 business days for metro areas, and 5–10 business days for regional and remote areas. tracking details will be provided so you can follow your parcel every step of the way.
how can i track my order?
you’ll receive an email with your tracking number once your order is dispatched. if you’re using the shop app, you can also live-track your delivery in real-time.
returns & refund policy.
what if i don't love my hummble blend?
we want you to be completely happy. if you don’t love your blend after three cups, email us at hello@hummble.com.au we offer a 100% satisfaction guarantee. please note shipping costs cannot be refunded.
what if my order arrives damaged or something is missing?
we’re so sorry if that happens! please email us at hello@hummble.com.au with your order number and a photo if possible. we’ll sort it out quickly and make it right.
can i change or cancel my order once it's placed?
if you need to change or cancel your order, email us as soon as possible at hello@hummble.com.au. if your order hasn’t been packed yet, we’ll do our best to update it before it ships.